Disney Employees Share the Craziest and Funniest Things They’ve Ever Seen at Work

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Disneyland is supposed to be a place where dreams come true and where kids can immerse themselves in the everyday stories and movies they watch. But that isn’t what always happens. Sometimes, things go a little sideways in the most magical place on earth, and we aren’t talking about the rides.

From children (and their parents) getting a little too handsy with the Disney staff, to people doing incredibly stupid things on rides, we’ve got a ton of crazy stories about the things that have gone down at Disneyland for you today. If you want to laugh, gasp, shriek and shake your head at what people have gotten up to, just keep reading.

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41. “Stupid Kid!”

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One day, I was walking to the cast member bank to cash my paycheck. The bank is behind the bank on Main Street, and the gate to go ‘Onstage’ is a little further down. As I walked up, the gate slammed open, and Donald Duck came stomping through, followed by Minnie and several other characters.

Donald Duck yanked his head off, threw it on the ground and screamed, “Stupid kid! Kicked me in the balls!”

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40. Stop That Witchcraft, Harry!

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I work at Universal Studios, at the turnstiles, or the front entrance to the park, of all places. One time, I saw this kid, maybe 7, dressed in full Harry Potter garb, with the wand and everything. He went around casting ‘spells’ on people, basically just yelling random words and pointing his wand at people. Honestly, he seemed like a pretty cool little child, and everyone who saw him was playing along, playing dead or feigning some kind of response, making this kid’s day.

Everyone, that is, until he came across this ultra-Christian lady, who after laying eyes on him, shielded her entire family from this child, not in a laughable or entertaining way, but as in she was seriously concerned that this kid could be some kind of wizard. She went straight up to the dad and told him to “control his child” and that the presence of witchcraft in his life would surely destroy it, forever. 

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39. A Fairy Tale Gone Wrong

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I was working in the kitchen at Cinderella’s castle when this family of four came in for dinner. About halfway through the dinner, the husband politely stands up and taps his glass for attention.

He then announced that his wife of 15 years had been cheating on him for over a year. The entire place stood still in shock. He motioned for his kids, paid the waitress and left the wife crying at the table.

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38. Goofy is a Real 6-Foot Dog

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In one of our classes, they explained how the characters had to have ‘leads’ with them at all times, since Goofy was attacked by a man who had been arguing with another adult about whether Goofy was a person in a costume or a REAL 6-foot dog in a hat.

They also showed us how to pose for photos – both hands had to be visible in all photos, so the guests can’t use the photos as evidence that the characters were touching their butts.

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37. Simba Style, Only Scarier

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While I was working on Dumbo, this couple removed their infant from the seat belt and held the baby like Simba outside of the carriage while the ride was up 18 feet in the air, just so their other friends could take pictures of them doing it.

We had to emergency stop the ride. They were escorted away and arrested once outside the park gates. It was very scary to witness.

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36. Not the Snow White We Wanted

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A woman was dressed as Snow White in the park; she had a bit too much bubbly and was pretending to be the character by signing autographs and taking pictures with people.

She was escorted out by the PD and caused a huge scene and resisted arrest. There’s a photo hung up backstage in one of the parks of the incident.

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35. The Elephant with Five Legs

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I was once behind a mother and young daughter on a trip as we passed an elephant.

The little girl blurted out to her mom, “Look! That elephant has five legs!” I can confirm that the elephant’s privates were the size of his leg.

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34. Right on Her Face

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I was working on one of the roller-coasters in Paris and there was a kid on it with his dad. The kid was very scared like- this ride you were held in by a harness and your legs were hanging free.

I looked down at the people walking under the ride only to see that this kid had pooped himself out of fear and the poop landed and hit an old lady on the face. She fell over from the force of it and had to go home in an ambulance.

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33. Ashes Into The Water

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While riding Pirates of the Caribbean a few years ago, a lady pulled out a bag and dumped the contents into the water. She was crying and sort of laughing at the same time.

It soon became clear that she had dumped her husband’s ashes in the water as his final resting place. She was caught on camera and got in trouble, but it couldn’t be undone. It was creepy and cool at the same time.

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32. “No Thanks! I Have My Plane with Me!”

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I worked primarily in the Star Tours gift shop, “Tattooine Traders.” We had several autographed pictures behind the counter; Luke, Han, Leia, and Chewie and they cost $10,000. I was on the register near the pictures when this older gentleman asked me how much the centerpiece was. I told him, “$10,000, sir!” He looked at me and said, “That would look great in my theatre room, how many do you have in stock?” I said, “two including the one on display,” he said, “Perfect I’ll take both!”

The total after taxes was a bit over $20,000. I was a bit flustered swiping that credit card; I know there are some rich people out there but I  never really got to see it first hand. My favorite part was that when I offered to ship it home for him, he said, “No thanks! I have my plane with me!”

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31. All For A Picture!

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Disneyland: 1997. A family attacked Pluto and pushed her into the fountain. I didn’t actually see the attack, but I just got to deal with the aftermath backstage.

Later, Pluto told me the family was mad that she had to take her break after they had waited to get a picture. I think Pluto either broke her arm or her leg – I can’t remember. The family was arrested.

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30. It Can’t Wait!

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I used to work as a host at a restaurant on Main St at Disneyland. Once, a woman came up and asked where the bathrooms were, so I told her.

She then decided that the line was too long, so believe it or not, she tried to just pull down her pants and relieve herself in the lobby. Security came VERY quickly!

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29. A Piece of Alice

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This lady with a serious obsession with Alice and would pretty much go to Disneyland every day and dress up like her.

One day, she decided she needed a piece of Alice for herself and actually cut off a piece of hair from the actress at the park!

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28. The Dog’s False Alarm

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Someone had left an abandoned bag at the base of Space Mountain for more than fifteen minutes, so we followed the normal security procedures, and brought a security dog out to sniff it. When our Pluto came to check the bag, he sniffed it and then sat down, which signaled that there was something wrong.

So, we had to evacuate all of Tomorrowland, literally all of the attractions/stores/restaurants, and all the cast members were standing at all of the entrances freaking out, because now, we were sure an explosive was going to go off, and we would all die. It turned out that the backpack was just forgotten and full of carne asada burritos, and Pluto sat down because he thought he was getting a treat.

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27. Don’t Mess With (Mouse) Girl

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I was sitting with a group of guys where Mickey and Minnie get dressed. When they came out, the guys started cat-calling Minnie.

The guy that was Mickey said, in a perfect Mickey voice, “If you look at my girlfriend again, I’m gonna pop ya!”

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26. It’s Pricey, So…

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I used to work as a sales clerk in a Fantasyland gift shop. As one can imagine, items in the shop were super over-priced. It was a very common occurrence for people to complain about high prices. One warm day in Fantasyland, this dad was appalled at how expensive the little fan/spray bottle things were. He refused to buy one for his kids, claiming he had a better idea.

A little while later, when I was leaving, I saw him take a big gulp of water and then spit/spray it out onto his two little girls faces. It was amazing to watch. Human nature is a crazy thing.

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25. The Screaming and Crying Stomach

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We had a lady try to smuggle an infant onto a ride. She put a huge jacket on (in the summer) and stuffed her child down near the bottom in an attempt to look pregnant.

Several cast members warned her that it is not recommended that pregnant women go on the ride, but she insisted, and we couldn’t stop her. So she managed to get on the Jeep and puts the seat belt on, and that was when her stomach started screaming and crying.

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24. Entertaining in Her Own Magical Way

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I was a sweeper at Disneyland back in the early 1980s. We would get assigned an area and you would just circle through it. I was working Tomorrowland near the monorail station (which went to the Disneyland Hotel across the street). I saw a nice-looking woman there who would strike up a conversation with a man, and then they would get on the monorail.

An hour later, she would be back and strike up a conversation with another man and off they would go. I suppose she made a pretty good living finding lonely guys to entertain in her own magical way.

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23. Not A Princess Thing

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I used to be a cast member at the Disney Store. I had a man come in to return 14 princess dresses for his girlfriend. Since he had so many dresses, the transaction was going to be a bit long. I went through the process, while he was arguing on the phone with his girlfriend. He complained that she should be doing this herself since he doesn’t know anything about the transaction and she was complaining that it was because she was sick.

Well, Disney has a policy where whatever form of payment you paid is the form it will be returned. His girlfriend didn’t give him her credit card for the return. At this time, the line was getting long and my manager wanted the guy out, so she made an exception for her to send a picture of her credit card to his phone. I put in the numbers in the front and asked to see the back for the code. The man swipes to the next picture on his phone, but it wasn’t of the credit card, it was a thumbnail of a video with a girl’s you-know-where. I had to act professional, but the guy was super embarrassed and got out of there as quickly as he could after the return. I bet he would never do returns for his girlfriend or anyone, ever again.

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22. She Made Him Taller

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A woman was about to enter the Space Mountain ride with her son, who wasn’t tall enough and didn’t want to go on the ride. 

She then took a pair of high heels out of her backpack and forced her son to wear them. The ride attendant gave her the sassiest ‘you’re an idiot’ look and told her to exit the line. She had the audacity to complain for over 20 minutes.

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21. Not the Ride He Had in Mind

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One day, a kid ate a bunch of pasta with marinara and then promptly threw it all up right in front of the entrance to the Big Thunder Mountain ride. It was a huge pile of watery barf, easily two-feet wide and three-feet long. We called custodial and set up a couple of trash cans to do our best to block the area off, so people couldn’t step in it.

This man, wearing all white (white shirt, shorts, shoes) comes running down the path from the exit of the ride to try and get back into the line as soon as he can. We tried to yell at him to stop running, but it was too late. He thought he would be a super cool guy and jump between the trash cans. He jumped, landed in the barf and his legs slipped out from under him, and he fell/rolled into all the red marinara barf. It took him a few seconds to comprehend what had just happened, but he eventually let out a bloodcurdling scream.

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20. He Didn’t Actually Mean Puke…

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I worked in monorails. About a year or so ago, a guest got off at Epcot Station and then told the cast member at the unload that he was going to be sick.

The cast member opened up the trash can so he could puke in it. The guest proceeded to take off his clothes and take a massive dump in the trashcan.

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19. Some Guests Get WAY Too Friendly

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I am a former photographer at Disney World and worked very closely with the characters; there were some creepy regulars. There was this couple who’d pretty much come in every day and would get super mushy with the cast members- like a first name basis kind of thing and they would make sure to catch specific performers during their set.

No one knows how they know this info; we think they just stalk them. Some cast members think it’s harmless, but I think it’s incredibly odd and pretty dangerous. They even expect some special treatment because they are regulars. I’ve only encountered them a couple of times, but they managed to find me on Facebook just based off my name tag info.

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18. We Found Love in An Unexpected Way

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I never worked at Disney, but I have a story all the same. Once when I was at Disney World, a girl from a Brazilian tour group pushed me (like physically elbowed me) out of my spot while waiting in line for some night-time Epcot thing. I’m not a confrontational person, so I didn’t do anything except look annoyed at her.

All of a sudden, this little Chinese lady starts going off on the girl. She actually made her move and told me to take my spot back. The girl from the Brazilian tour looked absolutely terrified over the rage this woman put down on her on my behalf. Ten years later, that “little Chinese lady” and I are now married with three kids.

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17. Jumping Off, Mid-Ride

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As a space mountain cast member, we would rotate positions every 45 minutes. I was at load (where people start the ride) and this guy standing in line was very nervous, arguing with his friends in another language. Even though he looked absolutely terrified, he got on the rocket anyway. Before I sent him off, I made sure he wanted to go. He nodded and continued into light speed (27 mph btw).

After a few minutes, the ride suddenly stopped and an emergency code was called over the intercom. The guy had gotten off the ride. You see, at the beginning of the ride, you are going pretty slow as you climb the coaster, so he just decided to jump off. The creepy part of this story is that we all searched the building for about an hour (lights on, about 50 people searching) and no one found him. So this man got off the ride, went down about 200 steps, and somehow found the exit- never to be seen by us again.

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16. Dealing With Fastpasses

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The craziest thing that ever happened to me, personally, was the time when I had to be out at Fastpass Distribution. I was standing out there telling everyone that we were out of Fastpasses when this really large/overweight 8-year-old  kid rode up to me on a rascal scooter. He demanded passes and when I told him we were out, he demanded to get on the ride.

I told him he could wait in line (120 min wait), he got really upset and ran his scooter into my leg, then rode away. I was so shocked and amused, I did not call security for him. Other than that, I have really enjoyed my time working at Disney!

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15. All For the Love of Disney!

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I saw a man walking around shirtless with the map of the Magic Kingdom tattooed across his entire back.

Another crazy thing I witnessed was when a mother climbed a tree and swung down in the middle of another family’s meet and greet with Beast. She didn’t want to wait in line.

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14. Tracks, All Over The Place

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Someone pooped on the exit ramp at Autotopia, and people ended up tracking it all over the place.

We had to make a human wall of cast members to stop people from walking in it.

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13. Dirty Deeds Patrol

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I worked rides at Disney World in college in 2010, and oftentimes, there would be private parties that would rent out sections of the park. A few high schools rented out the area I worked for graduation parties.

On our rotation between positions on the ride, we would have one that was a rover but everyone casually referred to it as “dirty deeds patrol.” Our job was to wander around in the dark corners of the park and make sure no high schoolers were doing dirty deeds out of the view of everyone else.

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12. All Over Her

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A lady had a jug for her kid to pee in. I don’t know why. We told her anything to hold sewage in was not allowed.

She then said that she would take it back to her car but then tried to hide the pee jar on her person. It got all over her.

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11. The Donkey’s “Illness”

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My aunt used to work at Disney when I was growing up. Every time I visited her, she would get me into the park, and this being the 70’s, I didn’t need a parent to go with me. The craziest thing I ever saw was on this little Mark Twain trail in Frontier Land. I was walking by myself and stuffing glob after glob of cotton candy into my mouth when all of a sudden, I get the urge to go to the bathroom. Now, I was only 11 but had an idea of just how bad it would be if I couldn’t make it to the bathroom in time. So I dropped down and squeezed my little rump cheeks through the fence surrounding a donkey on the trail. I had nothing to wipe with except the cotton candy bag.

Meanwhile, I heard a commotion up ahead and it’ was two workers dressed in safari gear walking towards me. I pull my pants up and casually lean against the fence like I was just watching the donkey do nothing. Next thing I know, the workers have gloves on and are examining my poo talking about how the donkey had a terrible illness again.

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10. The Disney Bubble

Once, a guy walked up to me while it was raining, and in all seriousness said, “Hey, I know you guys have to water the plants, but can you turn off the rain for a while?”

He really thought that there was a bubble surrounding Disney that controlled the weather.

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9. Slithering Silently

I worked a ride in the Animal Kingdom a long time ago. I saw a 10-foot-long snake emerge from an area with lots of plants and bushes. It slowly worked its way through a line of about 200 people.

It weaved its way through people’s legs, strollers, bags, etc. and then it just casually slipped back into another wooded area. No one noticed!

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8. Disney’s Not A Fairytale After All

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I was a cast member between 2007 and 2014. It was said that there is a ghost of a little girl at Soarin’ (for those who aren’t familiar, it’s a flight motion simulator that “takes you around the world”). They say she died in the parking lot before DCA was built, but no one can say exactly how.

Some have claimed to hear footsteps coming up the metal stairs that lead below the screen during a flight. But there is only one cast member in the tower and the room is closed off during a flight so that an open door would stop it immediately. Imagine sitting there, basically tuning out the show you’ve heard SO many times, and you start hearing metallic footsteps. It’s dark, you feel like you’re being watched; it’s a very uneasy feeling.

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7. Be Prepared for ANYTHING!

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When I worked at Wilderness Lodge, we had a guest that was visiting the Fort Wilderness Campgrounds. This lunatic stripped down to his red boxer shorts outside one of the restaurant windows and then proceeded to run through the campground as security chased him.

Somehow, he found a backpack leaf blower and put it on and continued to escape security. They finally found him passed out in a utility shed, all curled up next to that leaf blower wearing nothing but his boxers and covered in scratches from the woods. I think it’s safe to assume he was banned for life after that incident. Some people are just flat-out crazy!

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6. Heads Up, It’s Mickey!

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I’m a former employee, but not of the parks themselves. We were given a tour backstage at Disneyland and I have an image burned into my mind that has never escaped me.

It was of a clothing rack, one on wheels, placed behind the Tower of Terror. On it, placed on hooks, were about 10 Mickey Mouse heads that must have been either drying after a wash or moving to a new location. The blood orange sunset, combined with the tower and what appeared to be decapitated Mickey heads hanging from hooks, is a fond creepy memory.

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5. Foot Leads

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I used to work in the park stores. There was this one guy who came in and sat with a little girl (who was left alone in the theatre by her nanny) and started asking her weird questions like who she’s with and how old she was. It wasn’t until my fellow cast member (also a guy) noticed and approached them that the guy stood up and left immediately.

We also had another incident where a guest complained to one of my stage leads that there was a man going around and asking children how old they were. It turns out he didn’t know the size of his own kid’s feet and he was trying to find another kid who is the same age to figure it out. My stage lead yelled at the guy and scared him half to death!

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4. The Things They Didn’t See

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I’m a former Disney World cast member. The most bizarre things were what the guests didn’t see. A man was found dead in his hotel room.

The room’s windows and entrance were immediately concealed by those ‘pardon our dust’ renovation signs as costumed characters had an impromptu meet-and-greet, in order to divert attention away from the room as police arrived to process the scene.

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3. The Real Goofy

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I was 19-years-old when I worked for Disney World, and my heart still skipped a beat when I saw Goofy take off his head for the first time.

Yes, I know that Goofy is just a guy in a costume. Of course, I do. I’m a grown man. And yet, actually seeing it? I would equate it to seeing a human take off their own head and revealing that there’s a smaller human inside working all of their joints for them.

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2. No Shirt. Oops!

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My cousin and I had painted some t-shirts with the Colorado flag inside a Mickey Mouse head shape before we went to Disney. While we were there, it started raining, so we bought sweatshirts, took off our wet Colorado t-shirts, and then headed to Space Mountain. As we were waiting in line, there was a man across us wearing a Colorado t-shirt and was with his wife and kids.

My cousin then yelled, “Hey, we’re from Colorado too!” and then lifted her sweatshirt to show him our Colorado t-shirts. But she forgot we had taken them off. Needless to say, we did not ride Space Mountain. I’ve never seen my cousin run that fast.

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1. They Forgot to Change Outfits

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Someone was trying to return stolen merchandise for credit; the other was stealing pins. The doofus stealing pins actually used their credit card to purchase something else and my investigative skills came into work. I found all of the receipts from the time of the theft, looked each person linked to those receipts up on Facebook, and found the culprit.

More people in their party came in later to steal more, and the guy involved this time was wearing the EXACT shirt from his Facebook picture! I alerted our management, who alerted security. The guests ended up being charged to their rooms for the pins that were stolen and asked to never return to Disney properties.

Hassan Washington

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