We’ve all had unpleasant experiences at restaurants. The wait can be long, the food can be mediocre, and the waitress can be a little unfriendly.
For the following diners, though, their bad experiences were next level. We’re talking food taking over an hour to come out, servers being racist, and roaches crawling out of food.
Read on for some truly shocking restaurant experiences!
45. A Tip For You!
We ordered a drink at a patio last Wednesday. We got a new waitress, and we were her first table of the night. We ask her to bring us the special, and when it arrives we ask if it is any good. She replies “It would taste better with a tip.”
We all shut up instantly, just dumbfounded by the audacity this waitress had. We didn’t get served for another hour and a half, so we up and left. My buddy left her a note saying “Here is a tip: Don’t be a brat.”
44. Wrong! It’s A Bug!
I was at a Chinese restaurant and there was a fly in my white rice. I called the waiter over and said: “Excuse me, there’s a fly in my rice.”
He proceeded to take off his glasses, hold the rice about three inches away from his face, and then scoop the fly out of the rice with the arm of his glasses for further examination. He then turned to me and said “That’s not a fly. That’s a bug.” and set down my rice and walked away. I haven’t been back since.
43. “What Kind Of Behemoth Stomach Do You Have?!”
I went to IHOP, ordered an omelette with toast, two pancakes, bacon and OJ. The waiter brought the cook out to look at me because the cook wanted to know what woman could eat “all that food” alone.
They stood there and stared at me for a minute while I chewed on my toast. I made up a story about being pregnant and being really hungry and they were like OHH OKAY. Yep, no tip.
42. It’s “Not” Her Obligation
I was once served by a woman who texted while asking for our order. A fairly good restaurant as well but she clearly did some dirty deed for that job.
What’s worse is when I asked her to look at us not the phone she told us she didn’t have any obligation to serve us, and could get the manager to force us to leave. So I told her I would love to speak to her manager personally about the situation. I’ve never seen a phone turn off so quickly.
41. Missing In Action
We were in a restaurant we’ve gone to sporadically over the years. It’s usually reasonably good. We’re seated and our drink order is taken. I mention to the waitress that there’s no silverware on the table, and she says “Oh, no problem, I’ll be right back.” She shows back up 10 minutes later to take our dinner order. We order, and I again mention the lack of silverware. “Oh, right, hang on.” We don’t see her again for 30 minutes. Drinks are empty, no silverware, nothing. I can’t even find her in the restaurant. After 30 minutes, she shows up again with our meals, both pasta dishes. She sets them down, and I again mention that we have no silverware, and can’t eat our dinner. “Oh, I’m so sorry, hang on.” She disappears again. There’s something horrible about being very hungry and staring at your meal while being unable to eat it. Stomach’s rumbling, you’re salivating, you’re so damn ready to dig in … but you can’t.
After staring at our dinner for at least five minutes, I get up, go to the setup table and grab two full sets of silverware and napkins, and return to the table. We eat, the waitress is MIA. Twenty minutes after we’ve finished our meals, still no waitress. I get up and ask to see the manager. I tell her what happened and she accuses me of trying to steal the silverware. Blew my mind. Suffice it to say, we’ve never gone back and have dissuaded lots of people from eating there.
40. Yep, “I” Did It
I found a beetle in my meal at Chili’s. I told the server, who told the manager, who refused to budge and insisted that I pay full price because of the chance that I put it in there deliberately.
Yeah, I just carry around a beetle in my pocket, and when nobody is looking, I throw that crap in my meal which I am paying for. I haven’t gone back.
39. Sorry But Your Flirting Technique Won’t Work
I took my husband (then boyfriend) out to dinner one night, my treat. When we sat down, the waitress was overly friendly with him, touching his shoulder, asking him what he wanted to order before me, and giggling at everything he said. In the beginning of the evening I gave her the benefit of the doubt. I was a server at the time at a different establishment and had seen my coworkers flirt with customers. I figured she probably thought he was paying and assumed she’d get a big tip if she paid more attention to him.
The experience was awful for me but fantastic for my husband. His food came exactly as he ordered it, his glass was always full, and anything he needed, she immediately went to retrieve from the kitchen. All the while I sat there with an order that was made wrong, my glass empty, and my request of ranch dressing forgotten. This goes without saying that I asked her every time she came to our table for whatever I needed, only for her to neglect fixing or bringing anything. Not only that, but who flirts with someone who is clearly on a date? I made sure that I kept eye contact with her as I handed her the bill and the exact amount in cash. Her face fell when she realized she had been flirting with the wrong person throughout our meal.
38. Come On, Don’t Waste Food!
One time I was at a small shack restaurant that I go to eat often because it’s in my neighborhood. I ordered a double cheeseburger with fries and a drink. I wait 20 minutes and they got everything correct except they gave me a single cheeseburger instead of a double. I told them about it and they took it back. Instead of adding another patty they threw away my whole burger and I waited for another twenty only for them to make a mistake.
I’m starting to get mad, so I called them out on it. They apologize, take my burger and throw it away AGAIN and I wait another ten minutes only for them to serve me with a hot dog. I got my money back and just had cereal.
37. A Glassy Enchilada
I went to our nicest steakhouse to celebrate finishing a work project where I had been working up to 16 hour days for a few weeks, utterly exhausted. I ordered the enchilada and aged steak platter, excited for my first time trying aged steaks. Finally got my food, and took a bite of the enchiladas first.
As I started to chew I felt a “crunch.” Pull it out and it’s a piece of broken glass. I’m pretty sure some of it broke off in my mouth that I swallowed. I call the waiter over. All he offers to do is replace the meal. Um… no thanks?! How the heck do you get glass in enchiladas in the first place? Somebody was super careless. And if it does happen, how does that not warrant a more active response?
When I was 8 my babysitter took her daughter and I to a Chinese restaurant. I had chicken fried rice and just as I was about to take my first bite my babysitter smacked the plate off the table.
Within the mess of rice, roaches came crawling out. My babysitter made a huge scene. We left, she called the police and health department and the place shut down and was never reopened. I haven’t been able to eat Chinese food since.
35. She’s Not Even Sorry
I’m at a restaurant with a friend. He orders a club sandwich (they cut them in four corners). On the way to our table food in hand, one of the corners falls on the floor right in front of us.
The lady stops, takes the plates back, cleans the food off the floor, and then comes back with his food presented as if there should only be three pieces to it. The worst part? She just pretended it never happened, and my friend still tipped her.
34. He Found Who?
I am a Canadian and was going to school in Detroit at the time. I have a beard and wear a turban. I went to an IHOP hoping to grab some breakfast and the server comes to my table and looks at me. He then announces to the restaurant, “Sorry to interrupt your meal, but I have an important message.”
He then points at me and says, “I just found Bin Laden.” So, at this point, I was just red with embarrassment and wanted to choke slam the ignorant server, but I believe that you can’t retaliate, as this is what he was looking for. I felt like I was on a hidden TV show where any moment, a guy was going to come out and tell me it was all a set-up. That did not happen. So I calmly told him that if his goal was to lose a customer, he had succeeded, and since that time around 2004, I have never gone to an IHOP again. This one thing that still rings with me is that no one came to my defense in the restaurant.
33. Just Charge It To Experience
We got scammed at a fake restaurant in Bologna. I can’t believe we fell for it. The place got me by looking all bohemian and rustic, so of course, you think it’s a local place right? Plus it was off the beaten track. Usually, these traps are right in a major tourist area. Since it’s right outside our bed and breakfast, I make a reservation. I should have known something was up when he wanted a deposit. If this happens to you in Italy, run, don’t walk, towards the door. He’s afraid that you will hear the truth about the restaurant when you tell someone you are going there and that you won’t come for dinner. Second warning sign–no prices anywhere. You are going to get hit with the idiot tax. And we did. Frozen entrees and old shellfish. I had the scariest spaghetti vongole ever–I swear the garlic was piled on to hide the stench of rotting seafood. My husband had an obviously frozen vegetable lasagna. The veggies for everything, including the antipasto, must have been weeks old. The portions were huge, and very, very bad. The waiters are sweet as pie, because they know it’s harder for you to complain when you are given a free drink here, a little extra dessert there. They know that you are on vacation and don’t want to cause a scene in a country where you don’t know the rules, and plus, you don’t want to ruin such a nice evening. Oh yeah, they “don’t speak English.”
Then you get the bill. It’s going to be double or triple any other place. Maybe quadruple. And there is nothing you can do. They may be getting their food from an illegal source, and you know that they are cheating on their taxes and relying on bribes to keep operating. So the police might even be on their side. You just pay that idiot tax and write a scathing review on TripAdvisor hoping that helps someone else.
32. To Be Fair, He Was Trying To Be Good To You Guys
I had a reversed Fawlty Towers in Naples a few years ago. I was there with my girlfriend and our hotel was situated above the restaurant. On the first day of my stay there, we decided to have our meal here. I made the mistake of telling the head waiter that we would stay in the hotel for the rest of the week. So every evening that we walked out of our hotel he asked us if we would dine there again, while we were really more interested in trying out other places. So eventually I promised him that we would dine there again for the last day of our stay. The waiter then made us a reservation for the best table at the terrace.
That evening, as we went down to the restaurant, we had noticed this table was already occupied. No big deal to us, as there were plenty of other tables available. The head waiter however, who tried to lure us all week, immediately panicked when he noticed us. He went berserk at another waiter, who apparently gave the table away, and proceeded to remove the couple who sat at “our” table. We tried to explain this really wasn’t necessary, but he was insistent. So we stood there, really awkwardly, while this other poor couple saw their plates and glasses removed to a table in the back, while gently being pushed to the back of the restaurant as well. The most ridiculous thing was that the head waiter dramatically apologized to us, for giving “our” table away. He did this three times, as if he insulted the Roman Emperor himself. At the end of the evening, we received a discount. The other couple had been long gone by that time.
31. Let’s Take Your Picture
I went with my family to our local Buca di Beppo on Halloween night 2014. Things seemed OK at first but the restaurant had a bad feeling around it. Even the staff seemed gloomy for some reason but the kicker was when some lady offered to take our picture. We politely declined but she kept insisting she just had to take a picture of us. We had barely ordered our food when she kept asking us. Then she decided she wanted to guess how we were related to one another.
Now my parents may look a bit older than some but before we could reply she assumed they were my grandparents. There was an awkward silence before me thinking what the heck just happened. At that point, she finally left but we didn’t get to enjoy our dinner after that. After we finished, the photo lady even tried to sell us a picture she took of us anyway. We haven’t been back since.
30. Cover The Evidence!
I was at a place that rhymes with Troutsack Breaklouse. There were a few hairs in the mashed potato. I pointed it out and they took it away. The replacement came out suspiciously faster than I thought it would have. I checked the potato again and they had just covered the hair with more mashed potato!
I went home, still hungry obviously, and poured a bowl of Lucky Charms and there was a spider in the freshly opened package. It wasn’t an awesome evening.
29. A Blood Boiling Incident
I’m from Canada, and my city is near the border so people often drive across for shopping, dining, etc. Last summer a bunch of friends and I went to IHOP on our way home to get some breakfast. Our waiter was a decent enough guy, kind of over the top, but friendly.
When the check came, he comes to our table and before he hands us our bills says, “Hey, so the table that just left was full of Canadians like you guys and they totally stiffed me on a tip. I hope you guys are planning on making up for that …” Totally serious. He did not get a tip, and my blood boils every time I think of that incident.
28. Keep Your Hands Clean
I went to an Asian “fusion” restaurant with my family where they offered yummy delectable dishes as beef teriyaki with mozzarella sticks and other culinary abortions such as tonkatsu with french fries. They really “fusioned” that crap up. After we finish eating, I head to the bathroom. One of the chefs is in there already peeing, wearing his apron and hat. While I’m peeing, he zips up and walks straight out. What the heck.
My mom sees that I’m upset and I tell her. She waves the manager over and I tell him that I saw a chef piss and not wash his hands. Then he just stares at me, grinning with his goofy teeth, not saying anything. It was weird. We got up and left. We never went back.
27. The Reason Why His Restaurant Failed
We went out to eat, sat down, and placed our order. My daughter’s meal wasn’t what she wanted so we sent it back. The manager comes out and decides to explain to my 8-year-old that she was being “wasteful.”
We interrupt to defend our child, he gets mad and starts yelling at us because now he’ll have to throw away the sandwich. We’re like “Okay, but can you bring us what we ordered?” He says no, tells us to get out, so we do. He chases after us demanding we pay, but the way I see it we never even got to eat our meal. His restaurant closed about a year later.
26. Fly King
I worked in a terrible call center, where your every minute on break was timed. It was also in a fairly rural area. Given the limited time allotted for lunch breaks, there were only two places I could get to and back without being late. One was a pizza place that made me sick every time I ate there, so that was a no-go. The second was a Burger King. It was late November in a rather northern part of Canada. The temperature hadn’t risen above freezing in several weeks. So, I trudge through the snow to the Burger King and when I get inside the place is just swarming with flies. There must have been thousands. They were flying around and bumping into people’s heads they were so thick.
From the other side of the restaurant, you couldn’t make out the menu. So I’m standing in the lineup, and I start thinking. It’s late November. Everything’s frozen and has been for weeks. Where exactly did the maggots come from that these flies sprouted from? So I turned around and left and never went back.
25. Eat It All “IF” You Can
We went to an all you can eat buffet. It was supposedly redone with new food. It was not. The food was disgusting and everything was dirty. There were pieces of plastic from the food bags in the food itself and people were literally eating from the bins of food and putting half-chewed food back into the bin.
Finally, when we were about to leave someone puked by the only door trapping us all inside until someone cleaned it up. None of the teenagers working there wanted to clean it so the manager had to be called from home to come and break up the fight and assign someone to clean it.
24. A “Rare” Encounter
I went to Chili’s for lunch after a doctor’s appointment with my husband. The place was empty. We were finally seated after a ten-minute wait (it was this or nothing, and I was starving). The waiter arrives, takes our drink order (unsweetened tea and Dr. Pepper) and app (chips and skillet queso). He never comes back. More customers arrive, maybe four tables, and he goes and sits with what we assume are friends of his. We flag down another waiter, who practically throws our drinks at us. He takes our entree order (bbq chicken and a burger). Throws those at us. I realize we have no silverware. After trying to flag four people, my husband gets our silverware himself. I cut the chicken and am surprised it didn’t cluck and jump off my plate, it was so raw.
The original waiter comes over and I show him the still-pulsing bird and he rolls his eyes and says, “It’s rare. You want me to microwave it for you?” I explain I want it cooked through, not heated, and poultry isn’t served rare. He snatches the plate and leaves. I never got my food back. Meanwhile, my husband is waiting for me (he’s too polite) to eat. I finally tell him to go ahead, at which point he opens the bun and finds a fake fingernail. We attempt to get someone’s attention so we can pay and leave, but 15 minutes later we just got up and left. I’ve never gone to another Chili’s.
23. Cut In Half
A friend and I went to a restaurant and we ordered two of their fried chicken salads. Out comes one fried chicken and one plain.
Naturally, we were like “Hey … we ordered two of these …” so they took BOTH plates back, which made no sense, and they come out with two fried chicken salads but half the chicken is missing on mine. I called them out on it and the manager told us we had to leave.
22. “Can I At Least Get My Tip?”
During a study group in college, we ordered from a local restaurant that didn’t have the best food, but they had a decent variety. We called our order at 4:00 p.m., and they said it would take 45 minutes to cook. No big deal; we just kept studying. An hour later, and it still wasn’t there. We call the restaurant, and they say they’re waiting on the delivery driver to come back. At 5:30, we call again. The driver just left. 5:45, the manager will call the driver. 6:00, we call and cancel the order. It’s still out for delivery, but he will call the driver. We ordered pizza and had that instead. 7:00, the driver turns up at the door. There were only three of us left there, and we tell him we don’t want the order; it’s been too long and the food definitely isn’t fresh anymore. He calls the manager and asks us to pay for the food. We refuse. “Can I at least get my tip?” No, we’re not giving him a tip for taking three hours to deliver cold food that had already been canceled. He proceeded to curse us out and says we’ll pay for it. We called the manager, and he said, “Well what am I supposed to do? He was just mad.”
The next day, the delivery man phoned and said, “Yeah, sorry I was mad and said those things. I’m just tired of college kids prank calling and getting me to drive all around for nothing.” I just hung up and have never ordered from them again. A few months later, my cousin told me about how their store ordered food for a video game launch and it never arrived. While they were closing, the man came in with the food and was mad they wouldn’t pay him or take the food. He tossed some games off the counter and stormed out.
21. The Breakfast Nazi
I went to a busy breakfast place, the kind of spot that people stand in line for on weekends. We were a party of three, but the third person was parking the car or something, so they seated us at a table for two, and just brought another chair over when our third person arrived.
The owner bumps into this chair while walking by and throws a tantrum at us for the chair sticking out into the aisle a bit, and we’re kicked out mid-bite. Although he did try to make us pay for the food we barely touched. The whole restaurant was silent and staring, like someone just scratched the needle off a record playing. Seinfeld has the Soup Nazi, but we encountered the Breakfast Nazi.
20. After An Hour Of Waiting …
My parents and I went to Olive Garden for dinner one night just to try it out. My dad and I have always liked trying new places to eat just for the heck of it. We get there and the place isn’t busy at all, so we go up and ask for a table for three in the non-smoking area but they made us wait almost an hour before they seat us. Then they seat us in the near-empty restaurant right next to the smoking area. We just got up and moved to the other side since no one was in there anyway. They took our order quickly but we waited another hour before seeing our food.
Our waitress comes and drops it all on the floor so she says she’ll get another order, no charge. We get it and it’s ice cold. At this point, it’s been two hours so we just got up, tipped the nice waitress, and got McDonald’s instead.
19. This Guy Has A Lot Of Patience
Last week I went to a cheap little sushi place and ordered two rolls to go (I do this weekly). The waitress was pleasant but after about 30 minutes of waiting (it usually only takes 15), I asked her if my sushi was almost ready. She became huffy and told me I’ll get it when I get it. Then I started noticing people who came in after me were receiving their sushi so I asked her again.
After about 50 minutes, I told her my meter was running out and I’d like a refund and she told me she had no clue how to do that but gave me four quarters to pay the meter. I told her I wanted to speak to a manager and she told me that he wouldn’t be in for over a week. After sitting and waiting for an hour and a half she told me she completely forgot to put my order in.
18. More Like A Downgrade
We went to Giotto’s Italian restaurant when we first arrived in London as a broke couple from Australia. We had a lunch special of a lass of wine, salad, and a pizza. The wine tasted like it was watered down. We waited and waited for our food, but it was busy so we didn’t think anything of it until 45 minutes passed. We asked for an ETA on our lunch and the waiter rushed off to check.
Turns out they’d forgotten to put the order in. The pizza was average and they “upgraded” our salad by putting tuna all over it but my husband hates fish so he couldn’t eat it. When we went to pay, the cashier put our change in the tip jar with a flourish while he stared right at us. We just turned and walked out because you have to laugh at experiences like that.
17. Movie Time Canceled!
One night, I was going to a movie with my brother and my dad. At this point in time, my dad had moved out of my mom’s house, and since then, my brother and I always take the opportunity to have a meal with him because we don’t see him as often. So we decided to have dinner before the movie. Around this time, the local Ruby Tuesday’s had just fallen under new management. They renovated the building and updated their menu. We hadn’t been there for a long time because, before the new management, the service had declined steadily for years, but we figured we’d give it a shot. So we walk in thinking we have plenty of time. The movie would start in about 1.5 hours. We sit down, and we notice that there aren’t that many people there. I suppose it was understandable due to it being a weekday, but we definitely expected a few more patrons than we saw because of the whole new management thing. A waiter comes by and asks what we want to drink. We also decide to order an appetizer. He then walks back to the kitchen to grab said drinks and put in the order, but doesn’t come back for a while. After 15 minutes, he finally came back with the drinks, and then took our order for our entrées. We definitely started to think something was weird after how long it took to get our water, but we figured that we already ordered, so we decided we might as well stay. Thirty-five minutes pass and we haven’t even SEEN our waiter. My brother and I have both finished our drinks and were waiting for refills, and at this point, we were all just hoping we’d get the appetizer because we were pretty hungry. After a few more minutes, the waiter finally comes back with the appetizer. My dad asks why it took so long, and the waiter gives an apology and a very vague excuse, then walks off with mine and my brother’s cups to refill them. He’s gone for another 10 minutes. At this point, we have about 30 minutes left before the movie. We had finished the appetizer and were still waiting for our food, and our drinks for that matter.
The waiter finally comes back after about 10 more minutes with the drinks and he takes the appetizer plate away. Still no entrées. After 10 more minutes of waiting, my dad got up to find the waiter and see what was going on. Apparently, all the employees were just sitting in the kitchen doing absolutely nothing. When he gets back, we decide to just skip the movie and eat somewhere else because we didn’t have time to eat afterwards. We talked to the manager, and ended up not having to pay anything, not that we were going to anyway. We never went back. Apparently no one else did either because the Ruby Tuesday’s was replaced a year later.
16. Pizza With A “Special” Topping
A few years ago, we had just moved back to the U.S. after living in Japan. I let my jet-lagged kids pick the restaurant and they wanted Olive Garden so to Olive Garden we went. My 7-year-old ordered pizza from the kid’s menu but the crust looked really charred. She turned it over to see if the bottom was burnt but instead we found a piece of broken glass embedded into the crust that looked like it came from their drinking glasses.
I asked for the manager and pointed it out; he thought we were just annoyed about the crust. He accused me of planting the glass there but I wasn’t looking for a free meal, I just wanted an apology and food that wouldn’t injure my child.
15. She Hates Me For Some Reason
I went to meet a friend at a local Mexican restaurant. I had been there before, and previous experiences were fine but this time was different. My friend was already seated when I walked in with water and menus. The server walks over to her and doesn’t acknowledge me whatsoever. She asks my friend if she is ready to order, and my friend says, “you can take her drink order first.” The waitress looks at me and says “What do you want?” I ordered water. She said she would get it.
Fast forward 10 minutes, I am still without a drink. The waitress comes over and asks my friend if she is ready to order. She took my friend’s order and then just grabs our menus and walks off. Doesn’t say anything, again not even acknowledging that I am there. My friend gets her food, and the server asks if there is anything else we need. I tell her that she didn’t get my water and never took my food order. She then gets flustered, and says that if I wanted to order something, I should have asked. Then, she said that I already drank all of my water and someone was going to refill it (which was completely untrue… I had never gotten it) We finally get the check, and the server told us she needed us to leave so she could get more tables before her shift was over. Looking around, we were one of the FEW customers in the restaurant. I don’t know if the server was having a bad day or what, but her refusal to even take my order was bewildering to me and created a bad experience.
14. So Whose Fault Was It?
In Myrtle Beach. My wife wanted to eat at a restaurant that had seating in view of the beach. I found a neat place that was packed. Good sign. We had our ten-year-old daughter and our one-year-old son. Waited an hour and a half to get chicken wings and french fries while people all around us continue to get food. I had to ask the waitress several times on the status of our order. An hour after ordering she comes back and says she forgot what our order was. My son was hungry, restless and fussing nonstop at this point. I tell her we can just forget the food and go eat somewhere else. She apologized and begged to make it right. We allowed her to take another order. Thirty minutes later still no food. The waitress tells us the manager said that “they have waited this long they can just wait longer.” I was fuming at this point. Ten minutes later the manager brings the food out and sets it on the table. She asks if everything was alright. I told her it took too long, and she said, “That’s not my fault.” I didn’t even eat. I was flabbergasted at the service. We had ordered an appetizer before the meal. When the waitress brings the check out I tell her she can eat this meal. She says the manager is refusing to take off anything. Then she said she can take off the milk she brought for my son. My daughter points out she never brought any milk. I storm into the restaurant and demand that the bill be cut in half. The manager said I was trying to get a free meal. I showed her a receipt from a restaurant we ate at the night before for $120.00. She told me to pay and leave.
I immediately got on Facebook and TripAdvisor and relayed my experience. The first thing the next morning the owner calls me at 8 a.m. He is apologizing profusely and refunds my entire bill. He offers for me to come back and get a free meal and hats and shirts and everything. I told him that I wouldn’t be back but I did take down the scathing reviews.
13. Where Are The Peeps?
One time I went out to eat with my friends and there was literally no one working in the restaurant. It was open and two other tables were occupied, so we sat down and waited. One of the groups had food so we kept waiting.
After a while, we started looking around, even point our heads into the kitchen but no one was there. We checked to see if they were smoking, no dice. Not in the bathrooms either. It wasn’t bad, just bizarre.
12. “How Is That My Problem?”
We went to a local sushi place with friends and ordered a combo of rolls and a miso soup. Miso soup comes but not my combo. All my friends get their order and finish eating but my combo still isn’t here. I asked the waitress multiple times and she just says they’re “behind” on sushi despite all my friends’ sushi dishes coming out! Later on, the waitress brings what appears to be my dish but then picks it back up and brings it to another table.
After another fifteen minutes, I finally get mine and my friends are all sitting around awkwardly. I tell my waitress it’s been an inconvenience and she asks, “How is this my problem?” We get up to pay and I’m still charged for the miso soup despite everything.
11. When A New Hire Assists An Old Customer
My friends and I all used to go to the only 24-hour restaurant in town, an IHOP, to hang out after we all got off work (second shift retail, so like 11 p.m.), often until the early morning hours. It was like a once-a-week ritual. We tipped well, we were polite to staff, and we were easy to keep happy. So, all in all, the waitstaff never minded that we ate up a table for hours at a time during the graveyard shift. Eventually, it got to the point where we knew basically every waitress there by name. One even tried to contact me over social media, which was an awkward but unrelated affair.
But then they hired someone new. And she wasn’t a particularly great waitress. In fact, the first time she was assigned our table, it took her legitimately over an hour to even take our drink order, and another hour to bring the drinks out. She didn’t take our orders when she dropped off the drinks. In fact, she never took our orders. I eventually walked back to the kitchen myself and asked for food because I was starving and impatient. We finally got food, we ate and chatted until about 4 a.m. (five hours after arriving) and never got a single refill on drinks. I don’t think I have to say that our waitress never bothered to bring us our checks. I had to, again, get up and track someone down to do that. The only time in my life I’ve ever not tipped, and the last time I ever went to that IHOP.
10. Oh, Puke!
This happened like 30 years ago and it still haunts me. My first (and last) time I ever had Chicago style pizza. We were in a fairly dead restaurant since it was way after lunch. Only a few tables had people at them. A couple of tables over from us was a rather large family consisting of Mom, Dad and two kids in the 9-12 age range. Our pizza comes and we get all set to dig in when the older kid at the other table just starts fountaining puke everywhere. No reaction from the parents. They just moved out of the way and kept eating. At this point, every other diner in the place was moving en masse to pay/get their money back/leave.
My family made it to the back of that line so I got to watch these people stand up, move away from the table, and continue to eat AROUND the staff that was cleaning up the puke. My last sight of them was the father putting his hand on the shoulder of this poor server so he could lean over and snag something off the table to munch on. So now Chicago style pizza and puke is forever intertwined in my mind.
9. This Is Why Sick Leave Is Important
The waitress at Perkins clearly had the flu or a severe cold and coughed all over our food when she was bringing it from the kitchen. The manager refused to remake it when we refused to eat it.
The manager called the cops when we would only pay for drinks and the police came but they immediately let us go considering the sick waitress was throwing up in the back. That’s why sick days are important.
8. LOL, No!
We were at Six Flags and the waitress forgot to get our drinks, then even though we were very patient and nice about it, after getting every detail of our order wrong she was too embarrassed to show up at our table again. We semi inherited a second waiter who wasn’t much more attentive. We noticed another couple next to us was getting the same treatment–appetizers that came after their meal and cold. At this point, we were just waiting forever for the check so we could pay and get out (it was a theme park! we wanted to go ride things!)
My boyfriend finally went to the front desk to pay and they said that we had to get our check from the waiter. In our search of the restaurant, we were informed he had gone on break and the first waitress was nowhere to be seen. So we sat back down, now fuming and the couple started talking to us about the service. They convinced us to just leave–something I’d never done before or since. It had been almost three hours, a good part of our day wasted, so we did. We took two steps out of the building and the original waitress came running after us furious with the check. We paid and left “LOL no” as the tip.
7. 10 Minutes After Another
I ordered take out from a nearby pizzeria, showed up 15 minutes later and the guy at the counter goes “Oh I’m so sorry, we forgot to make your order, do you want to cancel or should we make it now? It’ll be about 10 minutes.” I was still hungry so I asked them to make the order and I took off to wander around a nearby Best Buy for a while.
I came back a little while later, asked about my order and the same guy at the counter sheepishly goes “It’ll be another … 10 minutes?” That time I stood there and waited for almost 20 minutes for my order. They took $2 off the $10 bill as an apology. I never went there again.
6. Just Do Your Job
I went to IHOP the other weekend with my girlfriend, just for a quick breakfast. We usually take turns paying for meals and I guess my girlfriend forgot it was my turn to pay so we kinda did that whole “oh no I’ll pay” thing.
I hear the waitress turn around to swipe my card and I hear her whisper to another waitress about new couples and doing the “who pays” dance. First off, no we’re not a new couple. Second, you think if we were, my first choice of restaurant would be freaking IHOP? No way.
5. Raw Raw Raw Your Food
We went to a pub and got chicken wings but they were raw and still cold. I sent them back and I’m pretty sure they just put them in the microwave for 30 seconds. When we got them back it was STILL raw.
My girlfriend also ordered food, got a burger, and it was undercooked, barely seared at all on the outside and ice cold in the middle. We just got up and left.
4. A Barfy Experience
Around 10 friends and I ended up at this BBQ joint to enjoy some drinks and half-priced meats. The place was PACKED, and we sat there for 30 minutes before anyone asked our drink order. We noticed other tables being served quickly but ours was ignored. Another half hour rolls by and our drinks come, they take the food order and that’s the last we see of our server for an hour.
Just as our food gets to us, this drunk guy comes running by on his way to the bathroom but doesn’t make it and pukes all over me and my favorite purse. All the food had to be thrown out because it was in the spray zone and we weren’t charged. I went home hungry and covered in barf.
3. Crappy Restaurant, Crappy Staff
One time at this sketchy restaurant, I ordered something and they brought the wrong thing. When I asked them to bring the correct order they tried to charge me twice for their mistake.
I brought it up and the manager said they can do whatever they want. I told them that was fine but that I’d be reporting them for fraud and they’d come under investigation. I never ate at that place again.
2. Keep The Change? Nope!
I went to a popular sushi place with coworkers which is usually a one hour trip but in this case, it was two. My coworker specifically asked for no crab due to an allergy, and the waiter left for an hour and came back with some stuff on a plate but never refilled our drinks even though we all just had water.
He then proceeded to charge us for someone else’s bill and kept all our change as a tip even though he’d already added 18% gratuity for our group size. We ended up calling the manager.
1. English Subtitles, Please!
I was in Prague. I didn’t necessarily expect anyone to speak English, but usually, restaurants will have a menu in English for tourists, or at least one with pictures. This restaurant had neither and the waiter was rightfully annoyed that I spoke zero Czech. I had no problem with the service but what I ended up ordering was apparently a family-sized bowl of tuna and onions.
Obviously, I haven’t had many bad experiences if this was my worst, but at the same time as an anxious person, it was excruciating. I forced myself to eat half the bowl before I just put my napkin on top and took out my wallet. Sometimes I wonder if that wasn’t on the menu at all and they just wanted to see me eat it.